Our main office and branches` hours are Monday through Friday from 8:15 am until 4:45 pm, call us at 787-250-6500 or visit us.
For branches locations click here.
Get a quote here, call the nearest branch office or call Televentas at 787-250-5215.
It is convenient to schedule an appointment online for the appraisal of your vehicles damages on one of our branch office since we will be able to reduce your wait. You will need your claim number. You may also do it by phone with MAPFRE Contact Center at 787-250-5214(metro area) and 1-888-835-3634 (toll free), 24 hours a day, 7 days a week.
Click on the following link to schedule your appointment Sistema de Citas.
In order to schedule an appointment you must have reported your loss and have a file claim number.
The following documents must be provided for the analysis and evaluation of the claim:
Additional documents or may be required:
Select the following link to report claim.