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Dwelling

Dwelling

MAPFRE advises to follow some recommendations to facilitate the insured the access to the benefits and advantages included in the policy.

Recommendations before hiring your Property and Casualty insurance:

  • Pay special attention to the general and special conditions of the covers included in the policy.
  • If you need assistance, you can contact MAPFRE Contact Center at 787-250-5214 (metro area) or 1-888-835-3634, 24 hours, 7 days a week.

Recommendations for access to the Dwelling insurance benefits:

  • Save your policy together with the documents that complement it in a safe and accessible place.
  • Be punctual in your payments premium.
  • In case of loss, it is imperative that the insured put all the means at its disposal to protect the property from further damage.
  • If an inventory of damaged property was necessary, the insured must provide invoices and receipts to justify the amounts thereof.
  • If not we reached an agreement with the insured on the amount of loss, either party may request an appraisal of the loss. 
  • MAPFRE has no obligation to manage those claims not included in the general and special conditions of the policy.
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