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Home Assistance Insurance

Asistencia al hogar

MAPFRE recommends the policyholder, in order to receive benefits of all the guarantees of the policy, to consider some relevant aspects before and after contracting it:

  • Read carefully the clauses and the special provisions of each coverage.

Once contracted the Home Assistance policy:

  • It is useful to know the clauses, limits and policy requirements to act accurately if you need to make a claim.
  • Documents related to the policy need to be located in a suitable place.
  • In case of an accident, you must contact us without delay.
  • In case of an accident, the insured is obliged to use the means at his/her disposal to mitigate the consequences of it.
  • The policyholder must always act in good faith in case of loss or any situation that could give rise to a claim.
  • We will not provide cover to any insured that makes fraudulent statements in connection with a claim.
  • The policyholder must not negotiate claims by third parties related to an incident, except with our express consent.
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