There are some obligations to consider before getting the insurance:
- The insured shall endeavor to mitigate the consequences of the damage and provide the Company with all kinds of information about the circumstances and consequences of the event.
- The animal has to be a cat or a dog and be in good health, without any physical disability or damage. It must be owned by the Insured and be older than three months and less than nine years (from the age of 9 –if it happens during the year of the policy period-, repayments and compensation shall be reduced from 25%).
The policy does not cover expenses incurred due to negligence, abuse, neglect or poor hygienic quality. Nor infectious and parasitic diseases or injuries unless they are a result of an Accident covered under the policy; and other restrictions.
The policy applies only to events that occur in Puerto Rico.