Where you can quote your policy, make inquiries, claims, payments.
With just a simple call our customers have access to the most modern telephone office in Puerto Rico. This tele-office addresses all issues related to any MAPFRE insurance line, and it is aimed at both customers and producers. It is a specialized service that meets the needs of our producers, policyholders and claimants, immediately resolving directly, completely, and professionally.
Equipped with a modern, fully computerized phone system, this office has more than 25 teleoperators ready to answer any question about:
- Information about the policy: coverage, deductibles, limits, etc.
- New products and services.
- Policy status (collections and balances).
- Claims creation and status.
- General information on policies and compulsory insurance.
- Policy payments by credit card, savings, or checking account.
- Issuance of policy payment certification.
- Issuance of Compulsory Insurance voucher.
For more information, call now 787-250-5214 or 1-888-835-3634 (island - toll free), or send an email to firstname.lastname@example.org.