If you have any suggestions, complaints, thanks, or questions, please write to us.
Suggestions
Do you think we need to strengthen our service?
Let us know your ideas and recommendations.
Complaint
Are you dissatisfied with any service you received?
Send us your complaint or claim.
Congratulations
If you’d like to congratulate or thank someone for the service received, you can do so here.
Questions and Others
If you need more information on a specific topic or have a request, please do so here. We will respond as soon as possible.
Contact information
Central Offices
297 Calle César González
San Juan, PR 00918-1739
Services hours:
Monday-Friday from 8:15am to 4:45pm
Property and Contigency
PO Box 70333
San Juan, PR 00936-8333
Fax: 787-772-8409
Email: telemapfre@mapfrepr.com
Health
PO Box 70297
San Juan, PR 00936-8297
Fax:787-622-7775
Email: customer_first@mapfrepr.com
Life
PO Box 70297
San Juan, PR 00936-8297
Fax: 939-205-5740
Email: telemapfre@mapfrepr.com