Homeowners Insurance

Property and Casualty insurances of MAPFRE offer its policyholders a number of benefits and advantages that provide peace of mind to them and their families.

• Homeowners insurance is a policy designed to provide you full protection as an owner.
• All insured will have access to the most modern office phone in Puerto Rico: This tele-office serves any purpose related to a MAPFRE insurance line. We offer you a specialized service to solve all your needs in a direct, complete and professional service.

The benefits of the Homeowners policy are:

The general conditions of Dwelling of MAPFRE details the covers of which the insured takes benefit, and the benefits, requirements and restrictions set forth in the agreement.

• This insurance provides the most comprehensive protection for your property, including cover for additional structures and personal effects of the insured.
• There are four categories according to the type of risk and the covers required for the insured: HO2: Wide (“Broad”), HO3: Special, HO4: Tenants and HO6: Owners of condominium units.
• This policy also offers interesting covers with an additional subscription.

The policy Homeowners includes a number of requirements and restrictions that must be studied by the customer before hiring in order to choose the Property and Casualty insurance that best suits the needs of each insured.

• Are considered as insured residents of your property who are relatives, or under 21 years under the care of the above.

The insurance has the following restrictions:

• Flood damage, waves, tides or dew are not covered.
• Damage caused by water or material step back through the sewers or drains, or overflows of a sinkhole are not covered.
• Damage caused by water that is below the soil surface is not covered.
• We do not provide cover for damage caused by discharges of nuclear weapons, war, rebellion or revolution.
• Damages caused by the negligent conduct of the insured are not covered.
• We do not provide property cover or liability for events caused intentionally by the insured or fraudulent manner.
• We do not provide cover to the destruction, confiscation and seizure of property by order of any government or public authority.

MAPFRE advises to follow some recommendations to facilitate the insured the access to the benefits and advantages included in the policy.

Recommendations before hiring your Property and Casualty insurance:

• Read carefully all special provisions and clauses for each cover.
• Study the additional covers that you can access with this policy.
• Contract covers you really need.

Once hired the Homeowners policy:

• It is useful to know the terms, limitations and policy requirements to act precisely in case of an event which may give rise to a claim under this policy.
• Documents relating to the policy needs to be located in a suitable place for easy access when needed.
• In case of sinister or loss, it is imperative that the insured contact the company as soon as possible.
• In case of sinister or loss, it is imperative that the insured put all the means at its disposal to mitigate the consequences.
• In case of theft, the insured must notify as soon as possible to the police.
• If there is another applicable insurance, it is paid only a prorated.
• If not we reached an agreement with the insured on the amount of loss, either party may request an appraisal of the loss.