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Virtual Consultation Tele-Medicine


MAPFRE puts within your medical coverage the Telemedicine service, an innovative service very much in tune with the new lifestyle.

Or if you prefer to call us at

Virtual or Tele-Medicine Consultation is available through an easily accessible interactive video-call communication technology.

The patient may be evaluated and treated by a physician or certified nursing staff from the comfort of their home.  Some of the great advantages of the Virtual Consultation service are:

  • You will receive immediate attention with specialized personnel.
  • It does not require downloading any mobile app.
  • Service available 24/7.
  • Complies with all HIPAA regulations.

In order to use the Virtual Consultation service it is very easy to use, you must follow these 3 steps:

  1. Call 787 999 6194.
  2. You will receive a medical evaluation with nursing staff.
  3. By SMS or email you will receive a link to start the Virtual Consultation with a doctor.

After the doctor’s evaluation, if the patient’s condition requires it, the laboratories and / or prescription will be sent directly to the laboratory and / or pharmacy of their choice.

If, as an employer, you already have coverage with MAPFRE SALUD, you can request a quote for this service through your authorized representative as part of your health plan coverage today.

If you do not have current coverage with MAPFRE SALUD, it is time to learn about our services and immediately contact 787 622 7780 or through the following platforms proposalsalud@mapfrepr.com for a quote.

Remember that at MAPFRE SALUD we are here to take care of you.


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