Home > Virtual Consultation Tele-Medicine

Virtual Consultation Tele-Medicine

MAPFRE puts within your medical coverage the Telemedicine service, an innovative service very much in tune with the emergency that we are facing today.

Or if you prefer to call us at


787 622 7780

Virtual or Tele-Medicine Consultation is available through an easily accessible interactive video-call communication technology.

The patient may be evaluated and treated by a physician or certified nursing staff from the comfort of their home.

It is very easy to access, it is done by phone or videoconference through a mobile application, called Telemedik Innova, accessible for Android and IOS.

After the doctor’s evaluation, if the patient’s condition requires it, the laboratories and / or prescription will be sent directly to the laboratory and / or pharmacy of their choice.

This benefit is available 24/7 by calling 787 999 6194.

If, as an employer, you already have coverage with MAPFRE SALUD, you can request a quote for this service through your authorized representative as part of your health plan coverage today.

If you do not have current coverage with MAPFRE SALUD, it is time to learn about our services and immediately contact 787 622 7780 or through the following platforms proposalsalud@mapfrepr.com for a quote.

Remember that at MAPFRE SALUD we are here to take care of you.


MAPFRE Take care of you

Health Insurance for my Business

Find the Health Insurances that MAPFRE PUERTO RICO offers for business.

salud para mi negocio