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Virtual Tele-Medicine Consultation

If you are a business owner, MAPFRE puts the Tele-Medicine service within your reach within the medical coverage, an innovative service very in tune with the emergency that we are facing today.

Virtual Consultation or Tele – Medicine is available through an easily accessible interactive video-call communication technology.

The patient can be evaluated and treated by a physician or certified nurse from the comfort of their home.

Among the algorithms most used to evaluate signs and symptoms are:

  • Back pain
  • Cold symptoms
  • Fever
  • Diarrhea
  • Pain or burning when urinating
  • Cough
  • Sinusitis
  • Vomiting and nausea
  • Headache
  • Itchy skin rash
  • Throat pain
  • Among others

After the clinical evaluation, recommendations will be offered, either for self-care, a visit to your family doctor or emergency room, evaluation through Telemedicine or, if necessary, 9-1-1 will be activated. A nursing staff will channel the call or video consultation through a link that you will receive by text message, email or both.

After the doctor’s evaluation, if the patient’s condition requires it, the laboratories and / or prescription will be sent directly to the laboratory and / or pharmacy of your choice.

This benefit is available 24/7 by calling 787 999 6194.

If as an employer you already have coverage with MAPFRE SALUD, you can request a quote for this service through your authorized representative as part of your health plan coverage today.

If you do not have current coverage with MAPFRE SALUD, it is time to learn about our services and contact us immediately at 787 622 7780 or through the following platforms proposalsalud@mapfrepr.com for a quote. Remember that at MAPFRE SALUD we are here to take care of you.

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