PURCHASE ORDER TERMS AND CONDITIONS

Products or services are purchased based on the terms and conditions of purchase specified in this order, which shall be binding on all suppliers of products and services of any company of the Mapfre Group (hereinafter Mapfre).

The General Conditions of Purchase attached to an order are an inseparable part of the order. Unless Mapfre’s attorneys-in-fact and the supplier sign a contract, the order shall replace and cancel any oral or written communication that previously existed between both parties concerning the subject matter of the order.

1. PRICES

There can be no modification of prices without the prior agreement of the parties.

2. BILLING

• All invoices must include our order number and position. The company name mentioned in the order must match the details of the invoice’s issuer. Otherwise, Mapfre assumes no liability for non-payment of the invoice.
• The invoice must be in Mapfre’s possession within 30 days of delivery of the goods or provision of the service.

3. PRINCIPLES OF EQUALITY AND NON-DISCRIMINATION

Mapfre hereby informs the Supplier that it follows an equal opportunity policy aimed at maintaining work environments that are free from all discrimination based on gender, race, ideology, religion, sexual orientation, age, nationality, disability or any other physical, personal, or social condition and that facilitate work-life balance for all workers.

Furthermore, Mapfre hereby informs the Supplier that it does not tolerate any type of harassment in the workplace, or any violent or offensive behavior against the rights and dignity of people.

The Supplier is considered to have been duly informed of this policy and undertakes to respect it during the provision of services to Mapfre.

4. SUPPLIER SOCIAL COMMITMENT

The Supplier is aware of Mapfre’s Code of Ethics and Conduct for Suppliers.

In particular, Mapfre expects from its collaborators:

• That they comply with the legislation in force in all their areas.
• That they act ethically and transparently, rejecting corruption in all its forms, including extortion, bribery and fraud, to gain competitive advantages
• That they respect universal human rights.
• That they commit to the brand, image, and reputation of Mapfre.
• That they make their activity environmentally friendly.
• That they provide Mapfre and its clients with honest treatment and a service of maximum quality.
• That they protect information and maintain confidentiality in accordance with the Mapfre guidelines.
• That they guarantee the safety, health, and well-being of their workers, respecting labor rights.

5. SAFETY, HEALTH, AND ENVIRONMENT

The supplier agrees to comply with Mapfre’s Environmental Policy.